Visits: The people who use our service are given the choice to register with us for our befriending program or can stay on a casual basis.

Those who opt for befriending/support receive regular visits being weekly or two weekly or if the need is more it could be as much as two visits per week. We respond to the need and it has been known for us to visit a client on a daily basis but only in extreme cases and only if the client agrees.

After an initial meeting, needs are assessed resulting with an appropriate care plan. Progressing the lives of people and empowering them to make their own decisions by giving them opportunities and guidance.

Over 1000 people will use BigLove in some shape or form every 6 months. People vary from the street homeless to single parents and whole families in accommodation.

Any service we deliver; we deliver in love.

Housing: If a person is homeless we will assist in housing options. We have assisted individuals in various other housing issues, such as reversing eviction notices, move on accommodations and finding appropriate housing regarding circumstances. Over 500 cases have been resolved with BigLove’s help.

House Hold Items: People can ask for household items such as sofas, t.v's, cupboards etc when moving into a house. These items are gathered from others who donate second hand or new goods that they no longer want. BigLove have a pick up team who response to a mobile letting them know where and what they need to pick up and where it needs to go.  

Rehabilitation: At BigLove, we have a comprehensive signposting service to combat any issues identified within our user group. This, complemented with our befriending mentoring service, has proved to be productive. We have seen over 12 people beat their addictions and in our four year journey, we have witnessed hundreds of people turn their life’s around.

Clothes and Food Parcels: People can also gain clothes from donations in BigLove's storage spaces. Also these spaces are filled up with tins and packages of food which voluteers place in parcels for thoses families and individuals in need.